FAQS
ABOUT HAIR
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How long does my hair need to be?
At least 3mm long. Think “grain of rice”. At least Japanese to Jasmine if you want to be specific. And if in doubt, the longer, the better. We can always trim if need be.
How often should I get sugared?
For areas below the hips, we’d recommend sugaring every 4 weeks. Areas above the hips grow at different rates; for example, you wouldn’t sugar your arms or abdomen as often as you might do your underarms, which you may want to do every two or three weeks.
How does sugaring work towards a permanent hair reduction solution?
Regular extraction around 3.5mm every 2 to 5 weeks, meaning the anagen phase of hair growth, leads to permanent hair reduction. At that length, part of the follicle wall is pulled out during each extraction, eventually causing it to collapse, so over time, the follicles shrink and hair becomes more refined and can eventually diminish, which is why we recommend sugaring at least every 4 weeks for most body areas.
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What do all the facial zones refer to?
Below you’ll find a diagram that includes our facial “zoning” standards. Please note that eyebrows are NOT included in full face sugaring and that we highly recommend coming in for a patch test for more sensitive, histamine-reaction-prone areas like cheeks, forehead and sometimes even upper + lower lip.
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*Areas that will be sugared are highlighted in light green and may very according to to facial proportions and personal preferences
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ABOUT SERVICE AREAS
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What do all the facial zones refer to?
Below you’ll find a diagram that includes our facial “zoning” standards. Please note that eyebrows are NOT included in full face sugaring and that we highly recommend coming in for a patch test for more sensitive, histamine-reaction-prone areas like cheeks, forehead and sometimes even upper + lower lip.
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*Areas that will be sugared are highlighted in light green and may very according to to facial proportions and personal preferences​
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What do all the bikini/Brazilian zones refer to?
Below you’ll find a diagram that includes our “zoning” standards. Remember, if you’re ever in doubt or looking for a custom job, speak with your Sugarist.
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*Areas that will be sugared are highlighted in light green.
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BASIC BIKINI
EXTENDED BIKINI
BRAZILIAN
ABOUT brazilian sugaring
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Brazilian Virgin®
If you’ve never done a Brazilian at Sugar(ed), then this one is for you, sweetie. Our signature service complete with our soothing mud treatment removes all the hair from the pubic bone, labia and between the cheeks. Prefer to keep a landing strip? Not to worry – our sugarists are happy to line up your runway upon request.
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Brazilian Standard
The classic Brazilian to get your intimate garden perfectly pruned, anytime. Our rich mud treatment is always available as an add-on – if it’s been a while since your last Brazilian, give yourself a little treat to keep your flower patch smooth and soothed.
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Brazilian Maintenance
This Brazilian is for our regular sweeties looking to achieve hair refinement on a faster scale by grooming at Sugar(ed) every month, while hairs are still in their anagen stage of growth. Return within five weeks of your last Sugar(ed) Brazilian to book this service.
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Why do you have different prices for these services?
Our usual Brazilians are $78 but we offer a lower rate for our Brazilian Maintenance sessions (and all other Maintenance services) to encourage our sweeties to return at the "anagen" frequency, meaning within 5 weeks. The more regularly we sugar, the sooner we can expect to see finer and more staggered regrowth, and ultimately achieve permanent hair reduction.
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SUGARING + your skin
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I have sensitive skin – can I be sugared?
Of course you can; all pigments and types of hair can be sugared. With sugaring, only dead skin cells and hair are removed with lukewarm sugar paste, leaving your live cells safe and sound.
Made from white sugar, water, and lemon juice (citric acid), our sugar paste is 100% eco-friendly and biodegradable and any excess comes off gently with warm water. Should you have any concerns, it’s always best to discuss them with your sugarist before beginning your treatment.
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I got sugared a while ago and noticed pimples/rashes on my skin – does this mean that I am allergic to the sugar paste?
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Rest assured, it is common to experience a reaction if it is your first time getting sugared (i.e. having hair extracted by the root) or it has been a while since you last sugared. When hair is being extracted, your body's immune system might react by producing histamine or pimple-like bumps to fight the 'threat', akin to having an allergic reaction. This reaction can appear within a few minutes to days after sugaring. This is especially if you choose to remove Vellus hair (those that serves the purpose of protecting the skin, like peach fuzz), such as hair growing on the arms, chest, back or face.
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This, however, does not mean you are allergic to the sugar paste. Topically-applied sugar shouldn't ever cause an allergic reaction (unless you have a rare allergy to sugar + lemon + water) but if it does a histaminic flare-up, don't freak out - reactions generally subside within 72 hours (they often go as quickly as they come). Just remember to avoid excess heat, comedogenic products and picking at the skin
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With time, these reactions should subside as your body acclimatises to future sugaring sessions. Should you have any concerns about post-sugaring reactions or aftercare tips, do not hesitate to contact us or swing by for a follow-up consultation.
For first-time sweeties getting facial, back or chest sugaring, requesting for a patch test prior to making an appointment is highly recommended. Contact your preferred Sugar(ed) studio directly for more assistance.
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​Does sugaring cause ingrown hairs?
Most of our clients find that sugaring leads to fewer ingrown hairs than both waxing and shaving. Sugaring removes hair with the grain and doesn’t distort the follicle, resulting in less breakage and a smoother result. If you are prone to ingrowns, feel free to speak with your sugarist about aftercare options.
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What should I do if I’m on any medication?
We’d recommend that you consult your physician before making an appointment if you’re under any medication. Certain ingredients can alter your skin’s condition, making it more susceptible to tearing and irritation, so it’s always better to be safe than sorry.
Can I get sugared if I'm using Retin-A, Renova, Tazorac, or Differin?
As these topical products can make skin more susceptible to tearing and irritation, we refrain from sugaring treated areas and ask that you wait at least three months after discontinuation before having them sugared.
Can I get sugared if I'm taking Accutane (Sotret or Claravis)?
Unfortunately, we don’t perform any sugaring services for clients on accutane or similar medication. Because their ingredients are known to cause drying and thinning of the skin, there is a high risk of permanent skin damage associated with epilation. We strongly advise that you wait 3 to 6 months after discontinuation before getting sugared and would highly recommend a patch test.
about the INTIMATE stuff
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Can I still get my Brazilian area sugared if I'm on my period?
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As long as you're using a period cup or a fresh tampon, of course. That time of the month can often get in the way, so always call your respective studio if you're expecting "Aunt Flo" to come to town and we'll see what we can do - just bear in mind that you may be more sensitive in the days leading up to and during your period.
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Can I still get sugared (Bikini/Brazilian) if I’m pregnant?
Our sugar paste is 100% natural so, sure you can. As long as you’re past your first trimester in a healthy pregnancy, sugaring is safe but just note that you may be more sensitive than usual. Sugar(ed) caters to many pregnant clients but one non-negotiable requirement is that you check with your gynaecologist before your session, so please do so before requesting an appointment.
Remember to mention your pregnancy when you book in so we can better prepare your treatment. By making an appointment, Sugar(ed) will consider that you’ve taken note of all the necessary requirements and precautions.
How long after giving birth should I wait before getting sugared (Bikini/Brazilian) again?
We generally recommend waiting 1 to 3 months (natural) or 3 to 6 months (caesarean) after giving birth before popping in for a session. It is, however, entirely dependent on the method of childbirth and on your and your gynaecologist’s opinions. In most cases, once Mothers are up for it and have their doctor’s approval (written for <1 month post-natural and <3 months post-caesarean), they’re welcome to book in.
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Please note that the above timeframe serves as a rough guideline since postpartum recovery varies for everyone. Your Sugarist may advise a longer recovery time in order to avoid stressing your skin/wound. Come by for a consult or hit up any of our resident sweeties for more information.
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Can I have sex after getting sugared?
Not that we’re recommending anything, but should you wish to practise that sport, we’d advise waiting at least 24 to 48 hours after Bikini and Brazilian treatments before doing so. When follicles are dilated, sweat and bacteria can irritate freshly sugared skin, which can rapidly lead to inflammation, tenderness and even an infection or ingrown hairs down the line. Hold off for >24. That’s all we ask.
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PAYMENT POLICIES
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Deposit for Extended Sessions
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Starting 1 February 2022, a prepayment of $50 will be required from clients with multiple-service bookings amounting to 120 minutes and above. While we understand that life can be unpredictable, please bear in mind that your Sugarist has dedicated a large portion of her schedule to your booking.
In the unfortunate case of no-shows, last-minute cancellations/rescheduling or service changes made within 24 hours (weekdays) to 48 hours (weekends + public holidays) of your scheduled appointment, your deposit will be forfeited as a cancellation fee.
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Payment Options
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Sugar(ed) accepts payments via PayNow, NETS, Visa, Mastercard and American Express.​
We no longer accept cash payments.
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Health Conditions​
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Please be reminded that you are required to inform your sugarist, prior to your session, of any treatments or medication that you are currently undergoing or may undergo, any existing or future health conditions (pregnancy, postpartum, hormonal changes, vulvar/vaginal conditions, etc.) and any skin conditions that may be problematic.
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Service Disclaimer and R-E-S-P-E-C-T
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As members of the Sugar(ed) team, we do our utmost to provide the highest standards of service. As a client of Sugar(ed), you agree to hold Sugared Asia Pte. Ltd. harmless from all liability associated with sugaring and skin care, and acknowledge that you have completed our client record form and will inform us of any changes prior to your session.
Sugar(ed) reserves the right to refuse service to any person demonstrating inappropriate, abusive or hostile behaviour.
PRICING POLICIES
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​​​I barely have any hair - may I pay a reduced price for my service?
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At Sugar(ed), we don't set prices based on skin condition, body parameters, hair density (unless specified in our price list), pain thresholds or the like. We simply charge according to the areas that have been sugared. Just a note, sugaring doesn't only remove your hair so remember that it's also for the gentle exfoliation of dead skin cells while you're at it.
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What's the point of two different types of returning Brazilian services and why the price difference?
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Our usual Brazilians are $78 but we offer a lower rate for our Brazilian Maintenance sessions (and all other Maintenance services) to encourage our sweeties to return more frequently in order to get the best out of regular sugaring, Read up on why under "BRAZILIAN SUGARING"
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I only missed my Brazilian Maintenance deadline by one day - why do I have to pay the Brazilian Standard price?​
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In order to remain fair to all our clients who respect their Maintenance periods down to the day, we do insist on standing by the 5-week deadline.
"Hack": Avoid pre-booking on the last day of your Maintenance deadline to give yourself a little flexibility, Try to stick to 4-week rebooking periods to avoid meeting Aunt Flo'
AGE REQUIREMENTS
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Brazilians
Girlies, if you’ve hit your sweet sixteenth, then feel free to pop in anytime.
Mommies, if you’re planning to bring your daughters in and they’re under the age of 16, please bear in mind that your presence will be required at each session.
Other areas
Sugaring all other body areas is possible from the age of 12 (parents must be present for those under the age of 14).
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Manzilians
Our gentlemen are more than welcome to book in a Manzilian session as long as they’re 18 and above.
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For the younger young ones
Parents, if you're looking to get your under-12-year-old sugared, please contact us for a consultation before booking in.​​​
CODE(S) OF CONDUCT
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May I tag along and be in the room to witness my friend/partner/sibling/etc. getting sugared?
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Visitors are not permitted in our treatment rooms but may hang out in our waiting area while you get sweet. Getting sugared is all about YOU so embrace it.
Parents, one of you may accompany your child (minor) during the entirety of their session should you wish.
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Service Disclaimer and R-E-S-P-E-C-T
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As members of the Sugar(ed) team, we do our utmost to provide the highest standards of service. As a client of Sugar(ed), you agree to hold Sugared Asia Pte. Ltd. harmless from all liability associated with sugaring and skin care, and acknowledge that you have completed our client record form and will inform us of any changes prior to your session.
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Sugar(ed) reserves the right to refuse service to any person demonstrating inappropriate, abusive or hostile behaviour.
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